FREQUENTLY ASKED QUESTIONS
During this call we discuss all your styling needs, concerns, favourite brands, deadlines, etc!
We have 30 minutes reserved for your time!
These are curated boards that showcase an entire outfit, including accessories. These items are all available to purchase and in stock. Links will be provided with each items so that you can select whichever items you love. It’s totally up to you what you decide to buy!
Which each look we will recommend how to style your hair and make up recommendations. For example, some items look better with hair off the shoulders vs on. Depending on a day or night look, the right lipstick or eye palette can really finish an outfit nicely!
Returning items can be time consuming and sometimes confusing. We are happy to include help with the administration elements of returns. We will provide third party services if you item doesn’t fit or wasn’t what you expected. If additional costs are associated with returns, this will be flagged to you before you purchase.
Both the full and partial closet clean outs are scheduled virtually. Prior to the scheduled session we will have a call to discuss your closet goals. We recommend since there is an hourly cap on the closet services that you do an initial review of your closet first. A lot of time there are pieces that we already know we don’t want, and you can have things ready to show and talk about. By doing this edit initially, we can really put the right time towards items you are unsure of. Style boards are provided after the scheduled clean out, these curated picks are optional and are provided to help you add basics or gaps to your closet.
A full closet clean out provides you enough time to go over all the items in your closet. However, for time purposes we do recommend you do an initial edit to get rid of clothes that you won’t wear or don’t fit anymore. A partial closet clean out is spending time on your most worn clothes, any questions you have on your clothes and to focus on the key things.
Ideally we need 30-60 days, this gives us enough time for the initial discussion, daily picks approval and shipping times.